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Corona: Schmitz Cargobull service network remains ready to provide support


March 2020 - Despite the restrictions caused by the Coronavirus crisis, Schmitz Cargobull’s 1,700 Service Partners are ready to help. Taking into account the national regulatory requirements, Service Partners and customers are reliably supplied with spare parts.

Boris Billich, Sales Director: “In these challenging times, a fast and safe service supply for operators and drivers is more important than ever. With their transport, they ensure the supply of the population, and together with our network partners we will help them to effectively maintain the supply chain. "

Supply of spare parts via the logistics network has so far run without significant restrictions. Delivery from our suppliers is stable with very few exceptions, and we are monitoring the situation daily. Our Service Partners are ready to assist in every country, although some may have reduced opening hours. However, the 24-hour breakdown service from Schmitz Cargobull Euroservice continues to provide roadside assistance as usual.”

The Schmitz Cargobull Euroservice hotline can be reached around the clock free of charge at
00 800 24 227 462 855.

Further information and spare parts ordering is available via the Schmitz Cargobull service portal, www.cargobull-serviceportal.com.


About Schmitz Cargobull

With an annual production of some 63,500 trailers and around 6,500 employees, Schmitz Cargobull AG is Europe's leading manufacturer of semi-trailers, trailers and truck bodies for temperature-controlled freight, general cargo and bulk goods. The company achieved sales of approx. € 2.29 billion in the 2018/2019 financial year. As a pioneer in the industry, the North German company developed a comprehensive brand strategy early on and consistently established quality standards spanning every level: from research and development, to production and service contracts, trailer telematics, financing, spare parts and used vehicles.


The Schmitz Cargobull press team:

Anna Stuhlmeier     +49 2558 81-1340 I anna.stuhlmeier@cargobull.com
Andrea Beckonert   +49 2558 81-1321 I andrea.beckonert@cargobull.com
Silke Hesener:        +49 2558 81-1501 I silke.hesener@cargobull.com

 

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