Service contracts
Your benefits
Your contact person at Schmitz Cargobull coordinates inspection and maintenance work as well as financial processing. You retain full control of the costs and can concentrate on your daily business.
-
Constant monthly rate over the agreed contract periodRead more
-
Professional and efficient service in the Europe-wide service partner network
Read more -
Maintenance, repair and legal inspections* according to manufacturer's specifications.
*Legal checks only included with the Full Service Trailer moduleRead more -
Fast, quality-tested repairs with original Schmitz Cargobull spare partsRead more
-
Replacement of wearing parts of components included in the module - including material and work costsRead more
-
Innovative, modular service modules for trailers, tires, cooling unitRead more
-
Value retention of your trailer
Read more -
Europe-wide breakdown hotline - Cargobull EuroserviceRead more
Trailer
We offer you safe and reliable service contracts for your trailer so that you can concentrate on your core business.
-
Basic Service Trailer
-
Full Service Trailer
-
Legal decreases
-
Additional Options
Basic Service Trailer
The Basic Service Trailer Contract covers the costs for the replacement and wear of all brake and axle components with the following service components:
- Early notification of when the service checks are due
- Exchange and wear of all brake and axle components including EBS
- Optional: All statutory tests
- Europe-wide breakdown service
Modular service module: An upgrade to the full service trailer or full service tire contract is possible at any time, covering all wear and tear and breakdown costs.
Full Service Trailer
The Full Service contract includes repair and maintenance of new and used trailers - even those from other manufacturers. The range of services includes:
- Assumption of costs for replacing worn parts including material and labour costs
- Regular service checks with one of our 1,400 Service Partners throughout Europe
- Assumption of costs for legally mandated inspections, such as general assessments
- Europe-wide breakdown assistance with payment guarantee via Cargobull Euroservice
Repair Management
With Repair Management, we offer you complete processing of all workshop invoices individually tailored to your fleet:
- Europe-wide processing of repairs, maintenance & breakdowns for the entire vehicle fleet (manufacturer-independent) via Cargobull Repair System at agreed, fixed conditions
- Workshop-specific hourly rates
- Standardized standard times and material prices* for Schmitz Cargobull original spare parts throughout Europe
- Invoice control, processing & invoicing by Schmitz Cargobull Work carried out in the Schmitz Cargobull service partner network or defined partners
Cooling Unit
By taking out a service contract for the cooling appliance, you can ensure that your cooling appliance is serviced regularly and repaired quickly and reliably in the event of a breakdown.
-
Basic Service Cooling Unit
-
Full Service Cooling Unit
-
Basic Service Cooling Unit
The service refrigeration unit contract forms the basis for the service contract extension for the Schmitz Cargobull refrigeration unit. The contract extension includes:
- 750 refrigeration unit hours per year, optionally additional refrigeration unit hours
- Cost absorption for maintenance, repair and overhaul including replacement and wear and tear of the most important cooling unit components
- Optional: TrailerConnect® Telematics Modular Service
Module: An upgrade to the Full Service Cooling Units (Executive Package) contract and the above-mentioned options is possible at any time
Full Service Cooling Unit
Full Service cooling unit Full Service for the cooling unit* includes maintenance, inspections and all repairs of wearing parts including material and labour costs. The package includes:
- Assumption of costs for replacing worn parts including material and labour costs
- Maintenance in line with the manufacturer's specification
- Proactive Monitoring 2.0 from Schmitz Cargobull gives you optimum control and security over your Schmitz Cargobull refrigeration machines and protects against breakdowns
- Different optional additional services, such as travel costs, seal checks, evaporator cleaning and temperature recorder calibration.
* Available for Schmitz Cargobull, Thermo King and Carrier cooling units.
Tyres
-
Full Service Tyres
-
Full Service Retread Tyres
Full Service Tyres
The Full Service package for tyres completely covers the costs of worn tyres and punctures. This means:
- Cost coverage for the replacement of worn tyres, also cost coverage for forcible tyre damage*
- Europe-wide breakdown service with payment guarantee over €3,000
- Regular fleet checks
- Over 1,500 tire service partners throughout Europe
- Over 2,500 additional tyre partners via manufacturer networks
- On-site service in-house* (* optional)
Full Service Retread Tyres
The Basic Service tire contract offers a sustainable alternative to our Full Service tire contract. When changing tires due to wear and tear, the focus here is on high-quality retreaded tires. This not only saves resources, but also offers an optimized ct/km value. You receive this for a fixed monthly rate. The following services are also included:
- Regular inspection of tires and air pressure
- Tire history in the Cargobull Repair System
- Europe-wide breakdown service
Modular service module: You can upgrade to Full Service Tires or add the "Tire service plus included" option at any time.
Proactive Monitoring 2.0
Proactive Monitoring 2.0 from Schmitz Cargobull gives you optimum control and security over your Schmitz Cargobull refrigeration machines and protects against breakdowns.
Transparent real-time condition monitoring of the S.CU with automatic fault analysis & escalation to improve refrigeration unit uptime.
- Increased uptime by intervening before the cooling unit fails
- Maximum transparency through the display of all S.CU-relevant information in Fleet Watch (traffic light system)
- Simple troubleshooting through concrete recommended action for the rapid rectification of CU faults.
Services for telematics components
The coverage of the telematics components within the scope of the service contracts ensures that you also benefit from the usual all-round service with your SmartTrailer.
Cargobull Repair System
Clear overview of maintenance and service costs
Quality at fixed prices
Cargobull Repair System gives all Service Partners a standardised specification for the use of material, processes and timings. The original spare parts are available at a fixed price. This ensures that you get uniform quality performance at fixed rates, in accordance with Schmitz Cargobull's stringent specifications for all our specialist workshops.
Benefits of the Cargobull Repair System
-
Automatic schedule monitoring and information about all prescribed servicing and mandatory inspections
Read more -
Reduced repair and administration costs
Read more -
Analysis of the entire repair history
Read more -
Central communication tool between the workshop, Schmitz Cargobull and you as the customer
Read more -
Optimised company processes
Read more -
Quick repair handling with ‘just-in-time’ approval via the Internet
Read more
Full Service & Protection
The unique combination of service and insurance protects you and your trailer comprehensively against dangers.
Media
-
Service Modules at a Glance
-
Information about Full Service & Protection Contract
-
Full Service & Protection Service Catalogue
-
Information about Full Service Retread Tyres Contract
-
Information about Full Service Cooling Unit Contract
-
Brief Information Full Service SKOe