Services for temperature-controlled transport

January 2026 - Schmitz Cargobull offers a comprehensive service concept for its S.CU transport refrigeration units for temperature-controlled transport. The refrigeration units are characterised by their user-friendly handling, modular design and maintenance-friendly construction and support transport companies in sustainably increasing the availability, efficiency and operational reliability of their fleets. Thanks to a wide door opening and the optimised arrangement of diesel and oil filters, maintenance work can be carried out quickly and easily. This reduces downtimes and makes servicing easier in day-to-day operations.

Telematics, full service and proactive monitoring ex works

The S.CU transport refrigeration units are equipped with modern telematics solutions. Functions such as Cargosets and Remote Start enable the installation of pre-set configurations for different transport requirements and the remote start-up of the refrigeration unit. The Schmitz Cargobull S.CU transport refrigeration units come with a 24-month Full service contract ex works. This includes the TrailerConnect® telematics contract as well as proactive monitoring of the refrigeration units by Smart Service to make maintenance easier to plan and reduce operating costs. The Full service Cooling Unit includes all maintenance and repair services for the S.CU, thereby ensuring high availability and reliable cost planning. The TrailerConnect® portal provides customers with all relevant information on the condition of their refrigeration units at all times via the FleetWatch fleet monitoring dashboard. Proactive Monitoring is a central component of the service offering. Real-time monitoring of the operating status of S.CU refrigeration units and trailers enables automatic fault analysis, including specific recommendations for action. This enables potential faults to be recognised at an early stage, failures to be avoided and targeted measures to be initiated. The service contracts are flexible and can be individually extended at any time.

Europe-wide service network and mobile on-site service

Around 1,400 authorised Schmitz Cargobull service partners are currently available to customers throughout Europe. The network guarantees comprehensive service for trailers, refrigeration units, telematics components and tyres as well as a high availability of spare parts.

In addition, Schmitz Cargobull is expanding its range of services with a franchise-based service van fleet. The mobile all-round service enables maintenance, repairs and spare parts supply directly on site - both on the company premises and on the road. The aim is to further reduce downtimes and maximise vehicle uptime.

MyCargobull: centralised customer portal for service contracts

With MyCargobull, Schmitz Cargobull provides a comprehensive customer portal for users of service contracts. All relevant data and documents are centralised there and can be accessed at any time. Among other things, the portal offers real-time information on vehicle status, maintenance schedules and a transparent overview of service requests and repair histories. The user-friendly interface and intuitive navigation enable efficient management of the vehicle fleet and support customers in making informed decisions in their day-to-day business.