Service contracts

Service contracts

A functional trailer is a basic prerequisite for your success. So don't make any compromises and rely on professionals when it comes to mobility. Depending on the vehicle equipment and operating conditions, we offer you modular service modules that are individually tailored to your needs.

Your benefits

Our service contracts allow you to maximize the uptime of your trailer at minimum cost. You retain full control over the costs and can concentrate on your business. We take care of the rest and look after your mobility.

Trailer

We offer you safe and reliable service contracts for your trailer so that you can concentrate on your core business.

  • Basic Service Trailer
  • Repair Management
  • Basic Service Trailer
  • Optional modules

Basic Service Trailer

The Basic Service Trailer Contract covers the costs for the replacement and wear of all brake and axle components with the following service components:

  • Early notification of when the service checks are due
  • Exchange and wear of all brake and axle components including EBS
  • Optional: All statutory tests
  • Europe-wide breakdown service


Modular service module:
An upgrade to the full service trailer or full service tire contract is possible at any time, covering all wear and tear and breakdown costs. You have the option to extend your service contract at any time.

Full Service trailer

The Full Service contract includes repair and maintenance of new and used trailers - even those from other manufacturers. The range of services includes:

  • Assumption of costs for replacing worn parts including material and labour costs
  • Regular service checks with one of our 1,700 Service Partners throughout Europe
  • Assumption of costs for legally mandated inspections, such as general assessments
  • Europe-wide breakdown assistance with payment guarantee via Cargobull Euroservice
National Service

National Service

With the "National Service" option, you can have repairs and maintenance carried out within a country, based on your country of registration.

International service is included as standard in all service contracts. This means that you can have repairs and maintenance carried out internationally, regardless of your country of registration.

Find out more

Repair Management

With our repair management we offer you a complete processing of all workshop invoices individually tailored to your fleet:

  • Europe-wide processing of repairs, maintenance & breakdowns of the entire vehicle fleet (manufacturer-independent) via the Cargobull Repair System at agreed, fixed conditions
  • Workshop-individual hourly rate
  • Europe-wide uniform guide times and material prices* for Schmitz Cargobull original spare parts
  • Invoice control, processing & billing by Schmitz Cargobull
  • Execution of the work in the Schmitz Cargobull service partner network or with defined partners

Ideal supplements for the service contracts

Depending on your needs, you can optimally supplement your service requirements with these modules:

  • Statutory inspections, incl. main inspection, safety inspection and load securing certificate
  • Smart Service, incl. TrailerConnect® Telematics Tariff Alert and Proactive Monitoring Trailer
  • Various vehicle options, e.g. repair service for tail lift and roller shutter door

Cooling Unit

By concluding a service contract for the cooling appliance, you can ensure that your cooling appliance is serviced regularly and repaired quickly and reliably in the event of a breakdown.

For the Schmitz Cargobull cooling unit, the Cooling Unit Service is included in the EXECUTIVE package for the first 24 months ex works. After that, the full service can be extended as part of the Cooling Unit Maintenance & Repair service. A service contract can be booked ex works for cooling units from other manufacturers; the EXECUTIVE package does not apply in this case.
 
  • EXECUTIVE Package
  • Full Service trailer
  • Full Service cooling unit
  • National Service
  • Full Service tyres

EXECUTIVE Package for S.CU

Our EXECUTIVE Package offers comprehensive services for your Schmitz Cargobull transport refrigeration unit for 24 months directly ex works. And is included as standard with the purchase of your S.KO.

It includes:

  • Annual inspection, maintenance and leak test
  • Repair of all wear parts
  • Smart Service Package, incl. TrailerConnect® tariff and digital services
  • 2,000 hours of cooling unit hours. Optional increase in cooling unit hours
  • Calibration & evaporator cleaning
  • Smart Service, incl. TrailerConnect® Telematics Tariff Control and Proactive Monitoring Cooling Unit & Trailer

Our EXECUTIVE package gives you complete peace of mind and allows you to benefit from first-class service and the latest technology.

Full Service trailer

The Full Service contract includes repair and maintenance of new and used trailers - even those from other manufacturers. The range of services includes:

  • Assumption of costs for replacing worn parts including material and labour costs
  • Regular service checks with one of our 1,700 Service Partners throughout Europe
  • Assumption of costs for legally mandated inspections, such as general assessments
  • Europe-wide breakdown assistance with payment guarantee via Cargobull Euroservice

Full Service cooling unit

Full Service for the cooling unit* includes maintenance, inspections and all repairs of wearing parts including material and labour costs. The package includes:

  • Assumption of costs for replacing worn parts including material and labour costs
  • Maintenance in line with the manufacturer's specification
  • Pro-active monitoring of the Schmitz Cargobull S.CU cooling unit: automatic call from Cargobull Euroservice when an alarm message occurs
  • Different optional additional services, such as travel costs, seal checks, evaporator cleaning and temperature recorder calibration.
    * Available for Schmitz Cargobull, Thermo King and Carrier cooling units.
National Service

National Service

With the "National Service" option, you can have repairs and maintenance carried out within a country, based on your country of registration.

International service is included as standard in all service contracts. This means that you can have repairs and maintenance carried out internationally, regardless of your country of registration.

Find out more

Optimal additions for the service contracts

Depending on your needs, you can optimally supplement your service requirements with these modules:

  • Various optional additional services such as density testing, cleaning of the evaporator and calibration of the temperature recorder
  • Pharma package
  • Smart Service, incl. TrailerConnect® Telematics Tariff Alert, as well as Proactive Monitoring Trailer and Cooling Unit

Full Service tyres

The Full Service package for tyres fully covers the cost of replacing worn and flat tyres. That means:

  • Assumption of costs for the replacement of worn tyres, plus assumption of costs for malicious tyre damage*
  • Europe-wide breakdown service with guaranteed payment of ?3,000
  • Regular fleet checks
  • More than 1,500 tyre Service Partners throughout Europe
  • Additionally more than 2,500 tyre partners via manufacturers' networks
  • In situ service in your own premises*
    (* optional)

Tyres

With our reliable Tyres service contracts, we offer you an all-round carefree package that allows you to concentrate on your core business and protects you in the event of a breakdown.

  • Full Service Retread Tyres
  • Full Service Tyres
  • Optional modules

Full Service Retread Tyres

The Full Service Retread Tyres contract offers a sustainable alternative to our Full Service tyre contract. High-quality retreaded tyres are used for wear-related tyre changes. This not only saves resources, but also offers an optimised ct/km value. You receive this for a fixed monthly instalment.
The following services are also included:

  • Regular inspection of tyres and air pressure
  • Tyre history in the Cargobull Repair System
  • Europe-wide breakdown service

Modular service module: You can upgrade to the Full Service Tyre or book the "Tyre service plus included" option at any time.


Tyre Service Plus

Tyre Service Plus

Extend your Full Service Tyres contract with our exclusive option: Tyre Service Plus. This service offers you additional protection and peace of mind by covering damage caused by contact with sharp objects. With Tyre Service Plus, you are optimally covered and can be carefree on the road.
 
 
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Full Service & Protection

The unique combination of service and insurance protects you and your trailer comprehensively against dangers.

Full Service & Protection: One rate - everything included

Everything covered with one rate, one invoice, one contact person: Schmitz Cargobull offers a unique combination of full service and insurance cover. Full Service covers the costs of maintenance and wear and tear. "-Protection-" as an insurance with all-risk cover comprehensively covers violent damage as well as own and third-party fault.

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+49 (2558) 81-2040

Get in touch with us

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