Maximum uptime with a strong network and mobile service van fleet
November 2025 - The Schmitz Cargobull service partner network currently has around 1,400 authorised service partners throughout Europe. They offer servicing for trailers, refrigeration units, telematics components, tyres and a high availability of spare parts, thus fulfilling the company's service promise every day: reliable trailer availability. Through regular training and instruction sessions - both in person and online - the service partners are continuously learning and increase their expertise in Schmitz Cargobull products and services.
Fast and efficient processing with the Cargobull PartnerConnect system
The centralised communication platform "Cargobull PartnerConnect" strengthens collaboration with Schmitz Cargobull service partners and supports digital, efficient workflows. The clear and intuitive user interface facilitates the processing of service topics and questions. It is structured as a self-explanatory ticket system and service partners can independently select the desired support processes, for example to submit a warranty claim directly in digital form. Workshops also have immediate access to vehicle-specific service data from Schmitz Cargobull trailers, which speeds up diagnosis and repair.
Europe-wide 24/7 breakdown service with Cargobull Euroservice - now even faster with the mobile service van fleet
Schmitz Cargobull is expanding its service offering with a franchise-based service van fleet for maintenance, repair and spare parts supply directly on site. This mobile solution reduces downtimes and enables service assignments both on the company premises and on the road. Schmitz Cargobull's new service van concept significantly improves service quality and customer proximity. The mobile service vans are operated either by existing service partners or by independent individual companies. Schmitz Cargobull supports the franchisees with a wide range of services, including IT, processing, invoicing and delivery.
Qualified specialists reliably carry out all work on trailers, refrigeration units and tyres and only use spare parts qualified by Schmitz Cargobull, i.e. OE spare parts as well as Schmitz Cargobull Value Parts for value-for-money repairs.
With the new mobile service from Schmitz Cargobull, customers benefit from high flexibility and efficiency. The offer includes breakdown service, inspection, maintenance, repair, retrofitting as well as technical support and training on site - for customers and service partners. It covers both the refrigeration unit and the trailer for Schmitz Cargobull vehicles and third-party makes, including telematics.
The aim is to further improve service quality through customer proximity and fast response times. Implementation directly on site ensures high trailer availability and optimally supports the customer's operating processes.
About Schmitz Cargobull
Schmitz Cargobull is the leading manufacturer of semi-trailers for temperature-controlled freight, general cargo and bulk goods in Europe, and a pioneer in digital solutions for trailer services and improved connectivity. The company also manufactures transport cooling units for refrigerated box body semi-trailers for temperature-controlled freight transport. With a comprehensive range of services from financing, spare parts supply, service contracts and telematics solutions to used vehicle trading, Schmitz Cargobull supports its customers in optimising their total cost of ownership (TCO) and digital transformation.
Schmitz Cargobull was founded in 1892 in Münsterland, Germany. The family-run company produces around 50,000 vehicles per year with over 6,000 employees, and generated a turnover of around €2.16 billion in the financial year 2024/25. Its international production network is made up of factories in Germany, Lithuania, Spain, Turkey and the UK.
The Schmitz Cargobull press team:
| Anna Stuhlmeier: | +49 2558 81-1340 I anna.stuhlmeier@cargobull.com |
| Andrea Beckonert: | +49 2558 81-1321 I andrea.beckonert@cargobull.com |
| Silke Hesener: | +49 2558 81-1501 I silke.hesener@cargobull.com |
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Press release: Maximum uptime with a strong network and mobile service van fleet
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Image 1: Schmitz Cargobull mobile service van fleet
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Image 2: Maximum uptime with a strong network
