Maximum uptime with a strong network and mobile service van fleet
November 2025 - The Schmitz Cargobull service partner network currently has around 1,400 authorised service partners throughout Europe. They offer servicing for trailers, refrigeration units, telematics components, tyres and a high availability of spare parts, thus fulfilling the company's service promise every day: reliable trailer availability. Through regular training and instruction sessions - both in person and online - the service partners are continuously learning and increase their expertise in Schmitz Cargobull products and services.
Fast and efficient processing with the Cargobull PartnerConnect system
The centralised communication platform "Cargobull PartnerConnect" strengthens collaboration with Schmitz Cargobull service partners and supports digital, efficient workflows. The clear and intuitive user interface facilitates the processing of service topics and questions. It is structured as a self-explanatory ticket system and service partners can independently select the desired support processes, for example to submit a warranty claim directly in digital form. Workshops also have immediate access to vehicle-specific service data from Schmitz Cargobull trailers, which speeds up diagnosis and repair.
Europe-wide 24/7 breakdown service with Cargobull Euroservice - now even faster with the mobile service van fleet
Schmitz Cargobull is expanding its service offering with a franchise-based service van fleet for maintenance, repair and spare parts supply directly on site. This mobile solution reduces downtimes and enables service assignments both on the company premises and on the road. Schmitz Cargobull's new service van concept significantly improves service quality and customer proximity. The mobile service vans are operated either by existing service partners or by independent individual companies. Schmitz Cargobull supports the franchisees with a wide range of services, including IT, processing, invoicing and delivery.
Qualified specialists reliably carry out all work on trailers, refrigeration units and tyres and only use spare parts qualified by Schmitz Cargobull, i.e. OE spare parts as well as Schmitz Cargobull Value Parts for value-for-money repairs.
With the new mobile service from Schmitz Cargobull, customers benefit from high flexibility and efficiency. The offer includes breakdown service, inspection, maintenance, repair, retrofitting as well as technical support and training on site - for customers and service partners. It covers both the refrigeration unit and the trailer for Schmitz Cargobull vehicles and third-party makes, including telematics.
The aim is to further improve service quality through customer proximity and fast response times. Implementation directly on site ensures high trailer availability and optimally supports the customer's operating processes.
Acerca de Schmitz Cargobull
Schmitz Cargobull es el fabricante líder de semirremolques para carga con temperatura controlada, carga general y mercancías a granel en Europa y pionero en soluciones digitales para servicios del remolque y conectividad. La compañía también fabrica equipos de frío para semirremolques frigoríficos. Con una amplia gama de servicios que van desde financiación, suministro de repuestos, contratos de servicio y soluciones telemáticas hasta el comercio de vehículos usados, Schmitz Cargobull ayuda a sus clientes a optimizar su coste total de propiedad (TCO) y su transformación digital. Schmitz Cargobull se fundó en 1892 en Münsterland, Alemania. La empresa familiar produce alrededor de 60.000 vehículos al año con más de 6.000 empleados y generó una facturación de alrededor de 2.160 millones de euros en el ejercicio 2024/25. La red de producción internacional se compone actualmente plantas en Alemania, Lituania, España, Inglaterra y Turquía.
El equipo de prensa de Schmitz Cargobull:
| Marta Prats: | +34 620101876 I marta.prats@cargobull.com |
| Margaret Sobron: | +34 676678314 I margaret.sobron@cargobull.com |
| Anna Stuhlmeier: | +49 2558 81-1340 I anna.stuhlmeier@cargobull.com |
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Press release: Maximum uptime with a strong network and mobile service van fleet
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Image 1: Schmitz Cargobull mobile service van fleet
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Image 2: Maximum uptime with a strong network
