Service contracts
Your benefits
Your contact person at Schmitz Cargobull coordinates inspection and maintenance work as well as financial processing. You retain full control of the costs and can concentrate on your daily business.
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Constant monthly rate over the agreed contract periodRead more
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Professional and efficient service in the Europe-wide service partner networkRead more
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Maintenance, repair and legal inspections* according to manufacturer's specifications.
*Legal checks only included with the Full Service Trailer module
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Fast, quality-tested repairs with original Schmitz Cargobull spare partsRead more
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Replacement of wearing parts of components included in the module - including material and work costsRead more
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Innovative, modular service modules for trailers, tires, cooling unitRead more
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Value retention of your trailerRead more
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Europe-wide breakdown hotline - Cargobull EuroserviceRead more
Repair and Maintenance contracts
For your entry into the world of service at Schmitz Cargobull, we offer safe and reliable service contracts for your trailer, tyres or refrigeration unit.
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Basic Service Tyres
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Repair Management
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Basic Service Cooling Unit
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Basic Service Tyres
Basic Service Tyres
The Basic Service Tyre Contract offers a sustainable alternative to our Full Service Tyre Contract. When changing tyres due to wear and tear, the focus is on high-quality retreaded tyres. This not only saves resources, but also offers an optimised ct./km value. You get this for a fixed monthly rate.The following services are also included:
Regular tyre and air pressure checks
Tyre history in the Cargobull Repair System
Europe-wide breakdown service
Modular service module: An upgrade to the Full Service Tyres or an addition of the "Tyre Service Included" option is possible at any time.
Basic Service Trailer
The Basic Service Trailer Contract covers the costs for the replacement and wear of all brake and axle components with the following service components:
- Early notification of when the service checks are due
- Exchange and wear of all brake and axle components including EBS
- Optional: All statutory tests
- Europe-wide breakdown service
Modular service module: An upgrade to the full service trailer or full service tire contract is possible at any time, covering all wear and tear and breakdown costs.
Service cooling unit
The service refrigeration unit contract forms the basis for the service contract extension for the Schmitz Cargobull refrigeration unit. The contract extension includes:
- 750 refrigeration unit hours per year, optionally additional refrigeration unit hours
- Cost absorption for maintenance, repair and overhaul including replacement and wear and tear of the most important cooling unit components
- Optional: TrailerConnect® Telematics
Modular Service Module: An upgrade to the Full Service Cooling Units (Executive Package) contract and the above-mentioned options is possible at any time
Repair Management
With our repair management we offer you a complete processing of all workshop invoices individually tailored to your fleet:
- Europe-wide processing of repairs, maintenance & breakdowns of the entire vehicle fleet (manufacturer-independent) via the Cargobull Repair System at agreed, fixed conditions
- Workshop-individual hourly rate
- Europe-wide uniform guide times and material prices* for Schmitz Cargobull original spare parts
- Invoice control, processing & billing by Schmitz Cargobull
- Execution of the work in the Schmitz Cargobull service partner network or with defined partners
Full Service contracts
Full Service contracts give you full control over the costs and we handle the coordination of the inspection and maintenance work.
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Full Service trailer
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Full Service cooling unit
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Full Service tyres
Full Service trailer
The Full Service contract includes repair and maintenance of new and used trailers - even those from other manufacturers. The range of services includes:
- Assumption of costs for replacing worn parts including material and labour costs
- Regular service checks with one of our 1,700 Service Partners throughout Europe
- Assumption of costs for legally mandated inspections, such as general assessments
- Europe-wide breakdown assistance with payment guarantee via Cargobull Euroservice
Full Service cooling unit
Full Service for the cooling unit* includes maintenance, inspections and all repairs of wearing parts including material and labour costs. The package includes:
- Assumption of costs for replacing worn parts including material and labour costs
- Maintenance in line with the manufacturer's specification
- Proactive Monitoring 2.0 from Schmitz Cargobull gives you optimum control and security over your Schmitz Cargobull refrigeration machines and protects against breakdowns
- Different optional additional services, such as travel costs, seal checks, evaporator cleaning and temperature recorder calibration.
* Available for Schmitz Cargobull, Thermo King and Carrier cooling units.
Full Service tyres
The Full Service package for tyres fully covers the cost of replacing worn and flat tyres. That means:
- Assumption of costs for the replacement of worn tyres, plus assumption of costs for malicious tyre damage*
- Europe-wide breakdown service with guaranteed payment of ?3,000
- Regular fleet checks
- More than 1,500 tyre Service Partners throughout Europe
- Additionally more than 2,500 tyre partners via manufacturers' networks
- In situ service in your own premises*
(* optional)
Proactive Monitoring 2.0
Proactive Monitoring 2.0 from Schmitz Cargobull gives you optimum control and security over your Schmitz Cargobull refrigeration machines and protects against breakdowns.
Transparent real-time condition monitoring of the S.CU with automatic fault analysis & escalation to improve refrigeration unit uptime.
- Increased uptime by intervening before the cooling unit fails
- Maximum transparency through the display of all S.CU-relevant information in Fleet Watch (traffic light system)
- Simple troubleshooting through concrete recommended action for the rapid rectification of CU faults.
Services for telematics components
The coverage of the telematics components within the scope of the service contracts ensures that you also benefit from the usual all-round service with your SmartTrailer.
Cargobull Repair System
Clear overview of maintenance and service costs
Quality at fixed prices
Cargobull Repair System gives all Service Partners a standardised specification for the use of material, processes and timings. The original spare parts are available at a fixed price.
This ensures that you get uniform quality performance at fixed rates, in accordance with Schmitz Cargobull's stringent specifications for all our specialist workshops.
Benefits of the Cargobull Repair System
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Optimised company processes
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Analysis of the entire repair history
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Central communication tool between the workshop, Schmitz Cargobull and you as the customer
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Automatic schedule monitoring and information about all prescribed servicing and mandatory inspections
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Quick repair handling with ‘just-in-time’ approval via the Internet
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Reduced repair and administration costs
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Full Service & Protection
The unique combination of service and insurance
protects you and your trailer comprehensively against dangers.
Media
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Service Modules at a Glance
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Information about Basic Service Tyre contract