Service contracts

Service contracts

A functioning trailer is a basic requirement for your success. Therefore, do not make any compromises and rely on professionals when it comes to mobility. Depending on the vehicle equipment and operating conditions, we offer you modular service modules that are individually customized to your needs. 
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Your benefits

Your contact person at Schmitz Cargobull coordinates inspection and maintenance work as well as financial processing. You retain full control of the costs and can concentrate on your daily business.

Repair and Maintenance contracts

For your entry into the world of service at Schmitz Cargobull, we offer safe and reliable service contracts for your trailer, tyres or refrigeration unit.

  • Repair Management
  • Basic Service Cooling Unit
  • Basic Service Trailer
  • Basic Service Trailer
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Basic Service Trailer

The Basic Service Trailer Contract covers the costs for the replacement and wear of all brake and axle components with the following service components:

  • Early notification of when the service checks are due
  • Exchange and wear of all brake and axle components including EBS
  • Optional: All statutory tests
  • Europe-wide breakdown service

Modular service module: An upgrade to the full service trailer or full service tire contract is possible at any time, covering all wear and tear and breakdown costs.

Service cooling unit

The service refrigeration unit contract forms the basis for the service contract extension for the Schmitz Cargobull refrigeration unit. The contract extension includes:

  • 750 refrigeration unit hours per year, optionally additional refrigeration unit hours
  • Cost absorption for maintenance, repair and overhaul including replacement and wear and tear of the most important cooling unit components
  • Optional: TrailerConnect® Telematics

Modular Service Module: An upgrade to the Full Service Cooling Units (Executive Package) contract and the above-mentioned options is possible at any time

Basic Service Tyres

The Basic Service Tyre Contract offers a sustainable alternative to our Full Service Tyre Contract. When changing tyres due to wear and tear, the focus is on high-quality retreaded tyres. This not only saves resources, but also offers an optimised ct./km value. You get this for a fixed monthly rate.
The following services are also included:

Regular tyre and air pressure checks
Tyre history in the Cargobull Repair System
Europe-wide breakdown service

Modular service module: An upgrade to the Full Service Tyres or an addition of the "Force Damage Included" option is possible at any time.

Repair Management

With our repair management we offer you a complete processing of all workshop invoices individually tailored to your fleet:

  • Europe-wide processing of repairs, maintenance & breakdowns of the entire vehicle fleet (manufacturer-independent) via the Cargobull Repair System at agreed, fixed conditions
  • Workshop-individual hourly rate
  • Europe-wide uniform guide times and material prices* for Schmitz Cargobull original spare parts
  • Invoice control, processing & billing by Schmitz Cargobull
  • Execution of the work in the Schmitz Cargobull service partner network or with defined partners

Full Service contracts

Full Service contracts give you full control over the costs and we handle the coordination of the inspection and maintenance work.

  • Full Service trailer
  • Full Service cooling unit
  • Full Service tyres

Full Service trailer

The Full Service contract includes repair and maintenance of new and used trailers - even those from other manufacturers. The range of services includes:

  • Assumption of costs for replacing worn parts including material and labour costs
  • Regular service checks with one of our 1,700 Service Partners throughout Europe
  • Assumption of costs for legally mandated inspections, such as general assessments
  • Europe-wide breakdown assistance with payment guarantee via Cargobull Euroservice
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Full Service cooling unit

Full Service for the cooling unit* includes maintenance, inspections and all repairs of wearing parts including material and labour costs. The package includes:

  • Assumption of costs for replacing worn parts including material and labour costs
  • Maintenance in line with the manufacturer's specification
  • Proactive Monitoring 2.0 from Schmitz Cargobull gives you optimum control and security over your Schmitz Cargobull refrigeration machines and protects against breakdowns
  • Different optional additional services, such as travel costs, seal checks, evaporator cleaning and temperature recorder calibration.
    * Available for Schmitz Cargobull, Thermo King and Carrier cooling units.
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Full Service tyres

The Full Service package for tyres fully covers the cost of replacing worn and flat tyres. That means:

  • Assumption of costs for the replacement of worn tyres, plus assumption of costs for malicious tyre damage*
  • Europe-wide breakdown service with guaranteed payment of ?3,000
  • Regular fleet checks
  • More than 1,500 tyre Service Partners throughout Europe
  • Additionally more than 2,500 tyre partners via manufacturers' networks
  • In situ service in your own premises*
    (* optional)

Proactive Monitoring 2.0

Proactive Monitoring 2.0 from Schmitz Cargobull gives you optimum control and security over your Schmitz Cargobull refrigeration machines and protects against breakdowns.

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Transparent real-time condition monitoring of the S.CU with automatic fault analysis & escalation to improve refrigeration unit uptime.

  • Increased uptime by intervening before the cooling unit fails
  • Maximum transparency through the display of all S.CU-relevant information in Fleet Watch (traffic light system)
  • Simple troubleshooting through concrete recommended action for the rapid rectification of CU faults.

Services for telematics components

The coverage of the telematics components within the scope of the service contracts ensures that you also benefit from the usual all-round service with your SmartTrailer.

Full Service Telematics Components
Depending on the selected Full Service Package, the following components are taken into account:
 
- CTU control unit
- Coupling sensor
- TPMS
- Brake pad wear indicator (TCI) +
- CIS
- LED fuel indicator
- LIN keypad
- Door sensor
- TL3 door lock
Find out more

Cargobull Repair System

Clear overview of maintenance and service costs

Quality at fixed prices

Cargobull Repair System gives all Service Partners a standardised specification for the use of material, processes and timings. The original spare parts are available at a fixed price.
This ensures that you get uniform quality performance at fixed rates, in accordance with Schmitz Cargobull's stringent specifications for all our specialist workshops.

Full Service & Protection

Full Service & Protection: One rate - everything included

Everything covered with one rate, one invoice, one contact person: Schmitz Cargobull offers a unique combination of full service and insurance cover. Full Service covers the costs of maintenance and wear and tear. "-Protection-" as an insurance with all-risk cover comprehensively covers violent damage as well as own and third-party fault.

Find out more

+49 (2558) 81-2690

Get in touch with us

To get you in contact with the right sales representative, please send us a message with your questinons so we can start the conversation!