Service contracts

Service contracts

A functioning trailer is a basic requirement for your success. Therefore, do not make any compromises and rely on professionals when it comes to mobility. Depending on the vehicle equipment and operating conditions, we offer you modular service modules that are individually customized to your needs. 

Your benefits

Your contact person at Schmitz Cargobull coordinates inspection and maintenance work as well as financial processing. You retain full control of the costs and can concentrate on your daily business.

Repair and Maintenance contracts

For your entry into the world of service at Schmitz Cargobull, we offer safe and reliable service contracts for your trailer or refrigeration unit.

  • Trailer Service Basic
  • Breakdown Cover
  • Service Cooling Unit
  • Repair Management

Trailer Service Basic

The Service Trailer Contract covers the costs for the replacement and wear of all brake and axle components with the following service components:

  • Early notification of when the service checks are due
  • Exchange and wear of all brake and axle components including EBS
  • Optional: All statutory tests
  • Europe-wide breakdown service

Modular service module: An upgrade to the full service trailer or full service tire contract is possible at any time, covering all wear and tear and breakdown costs.

Breakdown Cover

Exclusive Europe-wide breakdown protection when buying Schmitz Cargobull trailers. From basic protection, to the inclusion of material costs and the cost of punctures, every customer can put together his own individual protection package.

Advantages of Europe-wide breakdown protection:

  • Fast help in the event of a breakdown
  • 24/7 availability in case of breakdown
  • Free restoration of trailer mobility
  • Short downtimes due to fast processing and a dense service network
  • No costly workshop assignment and invoice verification
  • Note: only available in conjunction with a Schmitz new vehicle.

Service cooling unit

The service refrigeration unit contract forms the basis for the service contract extension for the Schmitz Cargobull refrigeration unit. The contract extension includes:

  • 750 refrigeration unit hours per year, optionally additional refrigeration unit hours
  • Cost absorption for maintenance, repair and overhaul including replacement and wear and tear of the most important cooling unit components
  • Optional: TrailerConnect® Telematics

Modular Service Module: An upgrade to the Full Service Cooling Units (Executive Package) contract and the above-mentioned options is possible at any time

Repair Management

With our repair management we offer you a complete processing of all workshop invoices individually tailored to your fleet:

  • Europe-wide processing of repairs, maintenance & breakdowns of the entire vehicle fleet (manufacturer-independent) via the Cargobull Repair System at agreed, fixed conditions
  • Workshop-individual hourly rate
  • Europe-wide uniform guide times and material prices* for Schmitz Cargobull original spare parts
  • Invoice control, processing & billing by Schmitz Cargobull
  • Execution of the work in the Schmitz Cargobull service partner network or with defined partners

Three types of Full Service contracts

Full Service contracts give you full control over the costs and we handle the coordination of the inspection and maintenance work.

  • Full Service trailer
  • Full Service cooling unit
  • Full Service tyres

Full Service trailer

The Full Service contract includes repair and maintenance of new and used trailers - even those from other manufacturers. The range of services includes:

  • Assumption of costs for replacing worn parts including material and labour costs
  • Regular service checks with one of our 1,700 Service Partners throughout Europe
  • Assumption of costs for legally mandated inspections, such as general assessments
  • Europe-wide breakdown assistance with payment guarantee via Cargobull Euroservice

Full Service cooling unit

Full Service for the cooling unit* includes maintenance, inspections and all repairs of wearing parts including material and labour costs. The package includes:

  • Assumption of costs for replacing worn parts including material and labour costs
  • Maintenance in line with the manufacturer's specification
  • Different optional additional services, such as travel costs, seal checks, evaporator cleaning and temperature recorder calibration.
    * Available for Schmitz Cargobull, Thermo King and Carrier cooling units.

Full Service tyres

The Full Service package for tyres fully covers the cost of replacing worn and flat tyres. That means:

  • Assumption of costs for the replacement of worn tyres, plus assumption of costs for malicious tyre damage*
  • Europe-wide breakdown service with guaranteed payment of ?3,000
  • Regular fleet checks
  • More than 1,500 tyre Service Partners throughout Europe
  • Additionally more than 2,500 tyre partners via manufacturers' networks
  • In situ service in your own premises*
    (* optional)

Cargobull Repair System

Clear overview of maintenance and service costs

Quality at fixed prices

Cargobull Repair System gives all Service Partners a standardised specification for the use of material, processes and timings. The original spare parts are available at a fixed price.
This ensures that you get uniform quality performance at fixed rates, in accordance with Schmitz Cargobull's stringent specifications for all our specialist workshops.

+49 (2558) 81-0

Get in touch with us

To get you in contact with the right sales representative, please send us a message with your questinons so we can start the conversation!