Data privacy statement (DSE) Cargobull PartnerConnect and MyCargobull

Data privacy statement (DSE) Cargobull PartnerConnect and MyCargobull

Welcome to the web and portal pages of Cargobull PartnerConnect and MyCargobull as the central communication platform for all Schmitz Cargobull service and support topics. It goes without saying that the protection of your personal data and fair and transparent data processing are important to us. Below we would like to provide you with the information you need to check and exercise your data protection rights

1. Who is responsible for data processing?

User subsidiary:
Cargobull Parts & Services GmbH
Siemensstraße 49
48341 Altenberg
E-Mail: info@cargobull.com

Responsible subcontractor:
Schmitz Cargobull AG
Bahnhofstrasse 22
48612 Horstmar
E-mail: info@cargobull.com


2. How can I contact the data protection officer?

You can reach our data protection officer at
Schmitz Cargobull AG
Bahnhofstraße 22
48612 Horstmar
Data Protection Officer
E-mail: dataprotection@cargobull.com

Our external data protection officer is: 
intersoft consulting services AG
Beim Strohhause 17
20097 Hamburg
Germany
Telephone: 0800 300 9 100


3. For what purposes and on what legal basis do we process personal data?

When you visit, use or contact us via Cargobull PartnerConnect and MyCargobull, we receive personal data from you. We process your personal data for the secure and stable operation of the Cargobull Partner Connect and MyCargobull portals. We also offer you additional functions, e.g. for contacting us or receiving additional information. Finally, we process your personal data for legal purposes such as §147 AO or criminal law requests.

In general, we process data on the following legal bases:
If you give us your express consent (Art. 6 para. 1 a GDPR), e.g. if you would like us to contact you directly, subscribe to our newsletter or receive personalized promotional offers tailored to you. To fulfill our contractual obligations (Art. 6 para. 1 b GDPR), e.g. if you purchase products from us. As a company, we are subject to various legal obligations (Art. 6 para. 1 c GDPR). For example, we are obliged to retain certain documents under tax and commercial law.
We also process data on the basis of a legitimate interest on our part or that of third parties (Art. 6 para. 1 f GDPR). This includes data processing for the purposes of direct advertising, sales promotion, IT security and fraud prevention, as well as the creation of pseudonymous user profiles for the analysis and needs-based design of the website (tracking). You have the right to object to data processing based on legitimate interest in accordance with Art. 21 para. 1 GDPR.


3.1 Data processing in Cargobull PartnerConnect and MyCargobull

Data categories in Cargobull PartnerConnect and MyCargobull
We process the following categories of data:

  • Standard data (e.g. first name, surname, telephone numbers, e-mail addresses)
  • Supplier data (e.g. company name, title, contact person, address data)
  • Customer data (e.g. company name, title, contact person, address data)
  • Authentication data (e.g. login data)
  • Log data (e.g. telematics data)
  • Employee data (e.g. title, first name, surname, e-mail address)


Affected categories in Cargobull PartnerConnect and MyCargobull
Within the scope of

  • Employees
  • Former employees
  • Students / trainees
  • Suppliers Customers


3.2 Contacting Schmitz Cargobull 

You can ask us questions and send us messages via the contact form, our e-mail address or by telephone. We only process your data in order to contact you in the desired way and to process your request (legal basis is Art. 6 para. 1 lit. a or b GDPR).

3.3 How are cookies used on this website?

Cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard disk and assigned to the browser you are using and through which certain information flows to the entity that sets the cookie. Cookies cannot execute programs or transfer viruses to your computer. They are used to make the website more user-friendly and effective overall. We also use cookies to identify you for subsequent visits if you have an account with us. Otherwise you would have to log in again for each visit.

This website uses the following types of cookies, the scope and function of which are explained below:

Required cookies
Strictly necessary to use the website and its functions.

Functional preference cookies
These are used by the website to remember previously made decisions. The language settings are an example of a "preference" cookie.

Functional statistics cookies
To collect information about the use of a website, including the links clicked on and the pages visited by users.

Marketing cookies
Used to enable online activities for a more personalized experience, including relevant advertising.

Preventing cookies
You can configure your browser settings according to your wishes and, for example, refuse to accept third-party cookies or all cookies. We would like to point out that you may then not be able to use all the functions of this website.You can ask us questions and send us messages via the contact form, our e-mail address or by telephone. We only process your data in order to contact you in the desired way and to process your request (legal basis is Art. 6 para. 1 lit. a or b GDPR).

3.4 Data processing for telephone support in the Cargobull PartnerConnect and MyCargobull portal

If you contact us by telephone with support questions, we collect your name, your company, your request and, if necessary, contact details for a callback, if required for processing. Your data will be used to process your request. The legal basis is Art. 6 para. 1 b and f GDPR.

 

4. Will my data be transmitted to third parties?

In order for Schmitz Cargobull to be able to process your data in accordance with the purposes described above, it may be necessary for other recipients to be able to view and process your data.

 4.1 Recipients within the Schmitz Cargobull Group

In special cases, it may be necessary for us to process your data on a group-wide basis. However, data processing within the Schmitz Cargobull Group only takes place if we have legal permission to do so. This is the case, for example, if other companies of the Schmitz Cargobull Group work for us within the framework of order processing or if there is a legitimate interest in accordance with Art. 6 para. 1 f GDPR.

4.2 External service providers (processors)

Your data will be passed on to service partners if they work on our behalf and support Schmitz Cargobull in the provision of their services. For example, if you subscribe to our newsletter, we have commissioned a service provider to send the mailing.

The processing of your personal data by commissioned service providers takes place within the framework of order processing in accordance with Art. 28 GDPR.

4.3 Other service providers, partners and third parties

Schmitz Cargobull may work with other partners if it is necessary to fulfill our service offers or if we are legally obliged to disclose data. We attach great importance to processing your data within the EU. However, we may use service providers who operate outside the EU. In these cases, we ensure that an appropriate level of data protection is established before your personal data is transferred. This means that a level of data protection comparable to the standards within the EU is achieved via EU standard contracts or an adequacy decision, such as the EU Privacy Shield.


5. How long will my data be stored?

We delete personal data of the data subject as soon as the purpose of storage no longer applies and statutory retention periods do not prevent deletion.


6 What rights am I entitled to and how can I assert them?

You have the following rights vis-à-vis us with regard to your personal data:

6.1 General rights

You have the right to information, rectification, erasure, restriction of processing, objection to processing and data portability. If processing is based on your consent, you have the right to withdraw this consent with effect for the future.

6.2 Rights in data processing based on legitimate interest

In accordance with Art. 21 para. 1 GDPR, you have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is based on Art. 6 para. 1 e GDPR (data processing in the public interest) or on Art. 6 para. 1 f GDPR (data processing to protect a legitimate interest). This also applies to profiling based on this provision. If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defense of legal claims.

6.3 Rights in the case of direct advertising

If we process your personal data for direct marketing purposes, you have the right under Art. 21 (2) GDPR to object at any time to the processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing.

If you object to processing for the purposes of direct marketing, we will no longer process your personal data for these purposes.

6.4 Right to lodge a complaint with a supervisory authority

You also have the right to complain to a competent data protection supervisory authority about the processing of your personal data by us.


7. Safety

Cargobull Parts & Services GmbH uses technical and organizational security measures to protect your personal data collected by us against accidental or intentional manipulation, loss, destruction or against access by unauthorized persons. Our security measures are continuously improved in line with technological developments.


8. Other

8.1 Changes to the privacy policy

This privacy policy is continuously adapted in the course of the further development of the Internet or our offer. We will announce any changes on this page in good time. This page should be accessed regularly to keep up to date with the current status of our data usage provisions.

8.2 Links to other websites

Our websites may contain links to websites of other providers. We would like to point out that this privacy policy applies exclusively to the websites of Schmitz Cargobull. We have no influence on and do not check that other providers comply with the applicable data protection regulations.