Future-proof on the road: upgrade to 4G telematics now
Reasons for the shutdown
Mobile network operators worldwide are gradually shutting down the first digital mobile network based on the 2G standard for mobile data communication. The frequencies that become available as a result can then be used to expand the newer and more efficient 4G LTE and 5G mobile communications technologies.
The TrailerConnect® telematics units CTU 2 and CTU 3 are affected by this shutdown, which means that important communication channels for your telematics units will no longer be available. Without an upgrade, data delays or failures may occur, especially in regions without 2G coverage.
To prevent this, you can update the control units to the latest generation with 4G technology (CTU or CTU Pro). The vehicle warranty remains valid even after upgrading to the CTU or CTU Pro.
Act now and avoid downtime
To prevent potential problems with data transmission, we already have a solution for you. Upgrade your TrailerConnect® CTU2 or CTU3 telematics units to the latest 4G technology.
Important note: End of support for CTU2
Your advantages at a glance
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Fast and reliable data transferRead more
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Vehicle warranty remains validRead more
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Compatible with your existing systemRead more
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Future-proof 4G technologyRead more
Overview of impacted countries
Upgrade process
1. Analysis: We automatically check whether an upgrade is necessary.
2. Offer: You will receive an overview of the affected vehicles and a personalised offer.
3. Selection: Then use the service partner search to select an authorised service partner in your area.
4. Upgrade: The upgrade takes approximately 1–1.5 hours per vehicle.
5. Completion: You will receive a transparent invoice at the agreed price.