• Determining the warranty period
• Determine whether the customer's warranty claim is justified or whether it involves faulty wearing parts or malicious damage
• The warranty application needs to be submitted to Customer Service before you can start on the repair
You can access the requisite warranty application here:
In the event of repairs, the workshop is often faced with the task of quickly finding the right spare parts for the trailer repair. Schmitz Cargobull has developed a system specifically for this - the EPOS = Electronic Parts Documentation and Ordering System.
Spare parts can be quickly identified and, at the click of a mouse, transferred directly into your shopping cart and ordered.
The Schmitz Cargobull Online Repair Service (CRS) is available to you in the Service Portal for any repairs, maintenance and inspections you need to perform on trailers with a Full Service contract.
All customer vehicles with a Full Service contract are listed there along with a wealth of supplementary information regarding the trailer equipment, maintenance due and statutory inspections.
Not yet activated in the Cargobull Repair System?
Then please contact us via: firstname.lastname@example.org